Effective Date: [11/16/2024]
At Goat Burgers, accessible at https://goatburgers.com, we are committed to safeguarding the privacy of our visitors and users. This GDPR Compliance Policy outlines how we collect, process, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
If you have any questions or concerns about your data, you can contact us at [email protected].
1. What Personal Data Do We Collect?
We may collect and process the following personal data when you visit or interact with our website:
- Contact Information: Name, email address, and phone number (if provided through forms).
- Account Information: Username and password (if you register an account).
- Payment Information: For purchases, we process payment details securely via a third-party payment gateway.
- Technical Information: IP address, browser type, operating system, and browsing behavior via cookies and analytics tools.
- Communications: Any messages or feedback you send us through contact forms, comments, or email.
2. How Do We Use Your Data?
We use your personal data for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To improve our website functionality and user experience.
- To send marketing emails (only if you have opted in).
- To comply with legal obligations.
We will only use your personal data where we have a legal basis for doing so, such as consent, contractual necessity, or compliance with legal requirements.
3. How Do We Store and Protect Your Data?
We store your personal data securely and take all reasonable precautions to prevent unauthorized access, misuse, or disclosure. Our measures include:
- Encryption of sensitive data during transmission (e.g., using SSL certificates).
- Restricted access to personal data by authorized personnel only.
- Regular security audits and updates to our systems.
4. Third-Party Sharing
We may share your personal data with trusted third parties to provide services such as:
- Payment processing: (e.g., Stripe, PayPal).
- Analytics and website performance tracking: (e.g., Google Analytics).
- Email marketing platforms: (e.g., Mailchimp).
These third parties are GDPR-compliant and will only use your data to provide specific services.
5. Your Rights Under GDPR
As an EU/EEA resident, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: Limit how we process your data in certain situations.
- Right to Data Portability: Receive your data in a machine-readable format for transfer.
- Right to Object: Object to data processing for direct marketing or legitimate interests.
- Right to Withdraw Consent: Withdraw your consent at any time for data processed based on your consent.
To exercise these rights, contact us at [email protected] We will respond within 30 days of your request.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic. Cookies may collect data such as:
- Your preferences and settings.
- Browsing behavior on our site.
- Device and location information.
You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.
7. How Long Do We Keep Your Data?
We only retain your data for as long as necessary to fulfill the purposes outlined in this policy, including complying with legal, accounting, or reporting requirements. When your data is no longer needed, we securely delete or anonymize it.
8. International Data Transfers
As Goat Burgers is accessible worldwide, your data may be transferred to and processed in countries outside the EU/EEA. We ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or equivalent mechanisms.
9. Updates to This Policy
We may update this GDPR Compliance Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you directly where applicable.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal data, please contact us:
- Email: [email protected]
This GDPR Compliance Policy is intended to ensure that your data is collected, processed, and stored transparently and securely. Your trust matters to us, and we are committed to protecting your privacy.